Hi everyone,

I would like to intro the business that we are in and may this would be a stepping stone for future cooperation. I append below herewith our company profile and should there need any further clarification, please do not hesitate to call me at 42886224.

Sincerely
Ms Sophia Alatas
Business Development Manager



[b]COMPANY PROFILE[/b]

The dedicated Company to your logistics activities.

PT. Arrow Air Action Indonesia is a very reputable and well-known name in the field of an International Courier Company in Indonesia. A company born on time with 30 years of experiences and headquartered in Singapore under the management of Arrow Air Action Pte Ltd. Pt. Arrow Air Action Indonesia, being an International Courier Company is one of the most experienced specialty courier service with a team of professionals whose dedication is to make smooth delivery of documents, packages and cargo till final destination. Over the years, Arrow Air Action Indonesia emerged in the field of Freight Forwarding in Indonesia as the broker for local courier agents here with dynamic and farsighted service policies. The organization remains unabated manifesting itself in the growth in international courier services in Indonesia.

PT. Arrow Air Action Indonesia has set the benchmark for worldwide time-sensitive transportation and is acknowledged leader in delivering customized solutions and value-added services in providing outbound (worldwide), customs-cleared service to more than 220 countries and territories and inbound (door-to-door service to and fro Singapore and Jakarta). Having 30 years of experience, we no doubt play a key role in placing an international courier and cargo handling services on sound footing. We provide our customers with the most Competitive Service and due to this it has become a prominent name as a fast growing International Courier Company in Indonesia. It is our steadfast commitment to provide our clients with the best delivery solutions. We fanatically pursue offering the most responsive customer orient, point-to-point delivery service and we have performs thousands of deliveries flawlessly and on-time. PT. Arrow Air Action is committed to staying on the forefront of international courier services technology. It is our goal to provide such superior service that our customers rave about our service!

Throughout the years of our establishment, we have improved the Quality of our Service and remains committed to established market by providing most competitive service in Indonesia in cargo handling and the international courier for connections between our prestigious clients. One of the key assets of our international courier services is the flexibility we can offer. We frequently find answers where others would fail to do so, and work with our clients to provide a number of options based on requirement and then offer our advice on the best way to achieve the client’s objectives. If we see an opportunity to provide clients with an even higher standard of service, we will create to do so. The ability and willingness to listen to our client and react to their requirements and feedback is integral to our ability to provide some of the highest standards of courier services in our industry.



The Website, www.arrowlinesvcs.com has been developed with a view to provide better service to our customers. We are very positive that this service will provide our customers with fast tracking continuing in our tradition to provide most reliable and periodic services in this trade.

Why Choose Arrow Air Action?
Arrow Air Action is an extremely progressive company. Proactive to continually changing client requirements, our operational development is 100% client driven. We are quick to generate and recognise good ideas, technologies, methodologies and people in terms of how they can contribute to our service levels. We have a high level of awareness of technology can do and constantly striver to evolve our systems to deliver consignments faster around the world and improve the service we offer. Our commitment to quality leads us to source and recruit the highest caliber of staff in the industry. As a result, we consistently exceed our client’s expectations. Our working relationship are built on honesty, trust, transparency and flexibility at every level.
We believe that there is room within our industry to provide a service that is second to none. Arrow Air Action Management Team believe strongly that they should be directly involved in day-to-day operation of the business. When you deal with Arrow Air Action, you will be dealing with everyone involved – from drivers, to accounts and customer services, right up to the Directors. As service is the key success and we will monitor every consignment from order collection to final delivery. Once consignment is delivered, we will automatically give confirmation delivery. Should a delay occur during transit, we will inform you immediately, at which point we will advise you of all available alternatives should the deadline is critical.
Our commitment is to maintain a close relationship and continually look for new avenues to enhance our existing service, reduce time constraints and provide our clients with the edge in global business.

Our Motto
• Simplicity
• Economical
• Reliability
• Speedy
• Trouble Free
• Always On The Dot


Our Objectives
• We are close as a telephone call to the customers
• We are a small group here but we give very personal
services and can do the job well
• We have a strong and reliable principal support
• We provide a very competitive and negotiable rate with
an international standard quality of services
• We offer One-stop delivery, complete solutions
• We give timeliness, expertise and experience which
offers deliveries with complete reliability and
efficiency
• We assured a piece of mind as you will always know where
your item is, whenever it may be with our track and
trace system
• We offer superior savings with our competitive rates on
your deliveries with complete value-added services

As one of the leading players for delivery solutions in Indonesia, PT. Arrow Air Action Indonesia can help you maximise every opportunity by backing you with reliable, on-time and value-for-money services. We recognise that when PT. Arrow Air Action Indonesia acts as an ambassador for your business, it represents the promises you have made to your client. Our aim is be an extension of our client’s business globally. Hence, either from air to freight, we forward from Indonesia to the world, the world to Indonesia anything in shapes and sizes. We complete your every delivery need.


Contact Us
Pt Arrow Air Action Indonesia
Jln. Cempaka Putih Tengah 26A No. 37A
Jakarta Pusat
Phone : 62-21-42886224